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Privacy Policy

1. Introduction

At Super FD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website, App and services.

2. Collection and Use of Personal Data

a. Personal Information

We collect only the essential personal information required to provide our services securely and compliantly. This includes your name, email address, phone number, and device identifiers. Such data is strictly used for account creation, user verification, and preventing fraudulent activities.

b. Financial and Professional Details

To deliver tailored and effective services, we collect necessary financial information such as your Permanent Account Number (PAN), bank account details, and employment status. This data is gathered exclusively as mandated by our banking partners to ensure service accuracy and compliance.

c. User Interaction Data

We securely record your interactions with our platform, including transaction records, survey responses, and correspondence. This information is solely utilized to enhance service quality and improve user experience, with respect for your privacy.

d. Technical Data

Technical details like IP address, browser type, and pages viewed are collected strictly for internal analysis, strengthening security protocols, and optimizing how users engage with our platform.

e. Use of Cookies

Our platform uses cookies and similar technologies exclusively to analyze website traffic, assess promotional campaigns, and maintain a secure and smooth user experience.

f. Sharing of Information

Your information is shared only under strict conditions with trusted parties essential to service delivery:

  • Technology partners directly involved in providing the service
  • Banking institutions and NBFCs for account creation and regulatory compliance
  • Regulatory authorities, strictly as required by applicable laws
  • Law enforcement agencies, only pursuant to legal obligations

At all times, we prioritize your privacy and data security, collecting and sharing only the minimum information necessary to meet legal and operational requirements.

3. Data Security

We implement reasonable security practices and procedures to protect your information from unauthorized access, modification, or disclosure.

4. Your Rights

You have the right to:

  • Request information about how your data is processed
  • Access a summary of your collected data
  • Request correction, completion, or deletion of your data
  • Withdraw consent and de-register from our platform

5. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or via email.

6. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at support@superfd.in

7. Grievance Officer

In compliance with applicable laws, our Grievance Officer's contact details are:

Support Team, Super FD,
Wework Cherry Hills, Embassy Golf Links BP,
Domlur, Bangalore - 560071
Email: support@superfd.in

Policy updated on Dec 26, 2024